Delivery times vary depending on your location and the shipping method selected. Standard shipping typically takes 5 to 7 business days, while express shipping takes 1 to 5 business days. For specific delivery times, check the shipping information at checkout.
We accept returns within 7 days of delivery. To be eligible, items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. For detailed instructions, please see our Return Policy page.
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the courier’s website or in your JoyShop account under "Order History."
We accept a variety of payment methods, including credit/debit cards, UPI, and other secure payment gateways. For a full list of accepted payment methods, please visit our payment section at checkout.
Browse our catalog and select the products you wish to purchase. Click “Add to Cart” and proceed to checkout. Enter your shipping details, select your payment method, and click “Place Order” to complete your purchase.
To create an account, click on the "Sign Up" button on our homepage or app. Fill in your details, including your name, email address, and password. Click "Register" to complete the process.